OUR PRIVACY POLICY
Faura is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, and disclose personal information, and
how we keep it safe.
Personal Information
We Collect
We collect personal information when you make a purchase on our website, subscribe to our newsletter, or contact us. The information we collect may include your name, email
address, phone number, mailing address, payment information, and any other information you provide to us.
We may also collect certain information automatically when you use our website, such as your IP address, browser type, and operating system. We use cookies and similar technologies to collect this information and to personalise your experience on our website.
How We Use Your Personal Information
We use your personal information to process your orders, communicate with you about your order status, respond to your inquiries, and send you marketing communications. We
may also use your personal information to improve our website and the services we offer.
We use the information we collect automatically to understand how our website is being used and to improve its performance.
Sharing Your Personal Information
We do not share your personal information with third parties except for the following purposes:
• Payment processing: We share your payment information with third-party payment processors to process your orders. We do not store your payment information on our
servers.
• Service providers: We share your personal information with third-party service providers who perform services on our behalf, such as email marketing and website hosting.
These service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.
• Legal compliance: We may share your personal information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or to protect our
rights, property, or safety.
Your Rights
You have the right to access, correct, or delete your personal information. You may also unsubscribe from our marketing communications at any time. If you would like to exercise
any of these rights, please contact us using the information provided below.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or loss. We use industry-standard security measures such as encryption
and firewalls to protect your personal information. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected
personal information from a child under 13, please contact us immediately and we will take steps to delete the information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will post the updated policy on our website with a new effective date.
Contact Us
If you have any questions about our Privacy Policy or would like to exercise your rights, please contact us at care@faura.in.